Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Noventiq
Manama, Bahrain
Posted 2024/09/25 19:33:55
Expires 2024-11-24
Ref: JB1100054605
Job Description
- Provide first-line technical support to employees and end-users, including troubleshooting hardware, software, and network issues.
- Provide day-to-day technical support to end-users on IT-related issues, including hardware, software, and network problems.
- Respond to user queries via email, phone, or in person, ensuring timely and effective resolutions.
- Assist in setting up and configuring computers, printers, and other peripherals for new users.
- Install, configure, and update operating systems and software applications.
- Log and track IT support tickets, ensuring timely resolution of issues and escalation when necessary.
- Assist in troubleshooting basic network connectivity issues (LAN, Wi-Fi, VPN).
- Maintain accurate documentation of support processes, issues, and resolutions.
- Actively participate in training programs to expand technical knowledge and skills.
- Assist in the management and tracking of IT hardware and software inventory.
- Perform additional IT-related tasks as needed to support the IT department.
Educational Background:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: Fresh graduates or candidates with minimal experience are welcome to apply.
- Experience with basic network troubleshooting (TCP/IP, DNS, DHCP).
- Prior experience in an IT support or helpdesk role (internships or projects) is a plus.
Requirements
- Experience with basic network troubleshooting (TCP/IP, DNS, DHCP).
- Prior experience in an IT support or helpdesk role (internships or projects) is a plus.
Skills
Job Details
Job Location
Manama, Bahrain
Company Industry
Information Technology
Company Type
Employer (Private Sector)
Job Role
Other
Employment Status
Full time
Employment Type
Full Time Employee
Preferred Candidate
Career Level
03 - Entry Level
Years of Experience
Max: 5
Residence Location
Bahrain
Nationality
Bahrain
About This Company
Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions.