Provide first-line support for desktops, laptops, and mobile devices. Install, configure, and troubleshoot operating systems (Windows/macOS) and standard applications. Troubleshoot issues related to Microsoft 365, Teams, Outlook, and Office applications. Support users in accessing shared drives, email, VPN, and network resources. Troubleshoot printer and scanner connectivity and driver issues. Maintain and update inventory of IT assets and user equipment. Support users with Wi-Fi, LAN, and VPN connectivity issues. Escalate complex network issues to the network team when required. Log all incidents and service requests in the ticketing/helpdesk system. Track, update, and close tickets in accordance with defined SLAs. Maintain clear documentation of common issues, resolutions, and procedures. Escalate unresolved or complex issues to L2 / senior engineers. Coordinate with vendors for warranty or hardware replacement when needed. Communicate effectively with users to provide timely updates on issue resolution.
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About Kawader
Kawader Portal (Technical SkillsPortal) is a national initiative led by the Labour Fund (Tamkeen). It will act as a repository of local talent in the ICT sector and will connect this talent with employers. The platform will also feature available job opportunities listed by employers with the relevant skills required to fill them. Kawader is currently focused on the local tech talent with plans to expand its scope to other high-potential sectors in the future.
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مطلوب أخصائي ميديا و تسويق رقمي موهوبة صانع محتوى بحريني, مستعد لخوض مغامرة مهنية مثيرة و جديدة, من الجنسين وبراتب ثابت + عمولات + حوافز + فرص.
Mid-level Full-Stack Engineer with a focus on recommendation systems Job Overview We are seeking a mid-level Full-Stack Engineer with a focus on recommendation systems tojoin our team. You will play a key role in designing, developing, and optimizing recommendationalgorithms and end-to-end features for our AI-driven coaching platform. Working closely withengineering, product, and machine learning teams, you’ll help deliver personalized, scalable, and secure user experiences. This role requires expertise in Node.js, Next.js, React, Python, and familiarity with recommendation systems, LLMs, and security compliance (SOC 2, ISO27001, ISO 27018).Key ResponsibilitiesRecommendation Systems Development: Build, optimize, and maintain recommendationalgorithms using machine learning techniques and LLMs to deliver personalized coachingcontent and insights.Full-Stack Development: Develop and maintain web and mobile applications using Next.js, React, and Node.js, ensuring responsive, secure, and performant features.Backend & API Development: Design and implement RESTful APIs and backend servicesusing Node.js and Python, focusing on scalability and integration with recommendationsystems.Machine Learning Integration: Collaborate with the ML team to integrate and deployrecommendation models into production, ensuring data security and compliance.Slack and Microsoft Teams Integration: Develop and maintain integrations with Slack andMicrosoft Teams, including custom bots and workflows to support personalizedrecommendations.Security Compliance: Work with compliance teams to implement and audit features to meetSOC 2, ISO 27001, and ISO 27018 standards, ensuring secure data handling inrecommendation systems.Collaboration: Partner with product, design, and ML teams to translate requirements intouser-centric, compliant solutions.Continuous Improvement: Contribute to platform scalability and performance by auditing andenhancing recommendation system accuracy and responsiveness.QualificationsExperience: 3+ years of full-stack development experience, with hands-on work inrecommendation systems or machine learning-driven applications.Tech Stack Expertise:Frontend: Proficiency in Next.js and React for building responsive, secure, and performant userinterfaces.Backend: Strong knowledge of Node.js for scalable APIs and microservices, with experience inPython for data handling and ML integration.Recommendation Systems: Familiarity with building or integrating recommendationalgorithms, ideally using LLMs or NLP techniques.Compliance Knowledge: Basic understanding of SOC 2, ISO 27001, and ISO 27018standards, with experience in secure coding practices and data protection.Integration Experience: Experience with Slack and Microsoft Teams integrations, including botdevelopment and webhooks.DevOps and Cloud: Familiarity with CI/CD pipelines, Docker, and cloud platforms (AWSpreferred), with an understanding of cloud security best practices.Agile Development: Experience with agile methodologies and tools like Git and Jira incollaborative environments.Key SkillsRecommendation Systems Focus: Ability to build and optimize recommendation algorithmswith a focus on user personalization and data-driven insights.Security-First Mindset: Understanding of secure coding practices and compliancerequirements for data protection.Problem Solving: Strong analytical skills to address challenges in recommendation systemperformance and scalability.Effective Communication: Ability to collaborate with cross-functional teams and explaintechnical concepts to non-technical stakeholders.User-Centric Approach: Commitment to building secure, personalized, and user-friendlyexperiences.
Job Description – Frontend Developer (Junior / Mid-Level with Design Focus)Position: Frontend DeveloperDepartment: Technology / Digital ProductsReports To: Senior Developer / Head of ITLocation: Bahrain (Hybrid / Onsite)Type: Full-timeRole OverviewWe are looking for a Frontend Developer with a strong eye for design and user experience. This role is ideal for someone who not only writes clean and responsive code, but also understands layout, color balance, typography, and UI aesthetics. You will be responsible for building modern interfaces for our web and mobile applications, ensuring a seamless, fast, and visually engaging user journey.Key Responsibilities• Develop responsive web pages and interfaces using React (or equivalent frameworks).• Translate UI/UX designs from Figma/Adobe XD/Sketch into high-quality code.• Maintain consistent design language, branding guidelines, and layout standards.• Optimize pages for performance, accessibility, and cross-browser compatibility.• Collaborate with designers and backend developers to implement new features.• Assist in design improvements, animations, transitions, and interactive elements.• Support A/B testing, user feedback changes, and UI refinements.Required Skills & ExperienceCategory RequirementsCore Frontend React / Next.js / Vue (any modern framework), HTML5, CSS3, JavaScript (ES6+)UI/UX Tools Figma, Adobe XD, or equivalent — ability to interpret and refine designsDesign Skills Understanding of layout, typography, spacing, and responsive structuresCategory RequirementsVersion Control Git / GitHub or similarSoft Skills Attention to detail, creativity, willingness to learn and iteratePreferred (Nice to Have)• Experience with TailwindCSS, Styled Components, or SCSS• Familiarity with basic animations (Framer Motion / CSS Transitions)• Exposure to REST APIs / JSON integration• Knowledge of basic SEO and performance best practicesIdeal Candidate Profile• Creative mindset with technical curiosity• Passionate about design-forward development• Able to balance pixel-perfect precision with delivery speed• Comfortable working in agile sprints and collaborating with product teamsWhy Join Us• Opportunity to grow into a senior frontend or UI/UX specialist role• Work on real-world digital products used by consumers• Be part of a collaborative team where your design ideas are valuedWould you like:• A portfolio requirement added?• Arabic bilingual version?• Formatted Word / PDF template with branding?
Job Description – Senior DevOps Engineer (with Full-Stack Experience) Position: Senior DevOps Engineer Department: Technology / Engineering Reports To: Head of IT / CTOLocation: Bahrain (Onsite)Type: Full-timeRole OverviewWe are seeking a Senior DevOps Engineer with strong experience in React and Node.js environments to drive the reliability, scalability, and automation of our digital platforms. This role combines DevOps leadership, CI/CD, infrastructure management, and hands-on development support, ensuring seamless collaboration between backend, frontend, and operations.Key Responsibilities1. Infrastructure & Deployment• Design, implement, and maintain CI/CD pipelines for React and Node.js applications.• Manage and optimize infrastructure on AWS / Azure / GCP (or equivalent cloud stack).• Implement containerization using Docker and orchestrate with Kubernetes / ECS.• Monitor system performance using Grafana / Prometheus / ELK / equivalent tools.2. Automation & Reliability• Automate server provisioning, build processes, deployments, and backup routines.• Enforce infrastructure-as-code (IaC) using Terraform / CloudFormation / Ansible.• Establish disaster recovery, availability zones, and rollback strategies.3. Development Support (React / Node.js / REST APIs / JSON)• Collaborate with frontend teams working in React to streamline build and deployment workflows.• Support Node.js-based microservices, ensuring API performance and JSON data integrity.• Review code and optimize API performance, caching, and response handling.4. Security & Compliance• Implement access control, SSL/TLS, secrets management, and API security.• Conduct vulnerability assessments and compliance checks (ISO / SOC / OWASP).• Work closely with Information Security to align deployment practices with organizational policies.5. Monitoring, Troubleshooting & Maintenance• Establish alerting, logging, and recovery procedures.• Lead incident response, diagnose production issues, and resolve root causes.• Maintain uptime SLAs and ensure 24/7 reliability (where applicable).Required Skills & ExperienceCategory RequirementsDevOps Tools Docker, Kubernetes, GitHub Actions / Jenkins / GitLab CI, Terraform / AnsibleCloud PlatformsAWS / Azure / GCP (EC2, S3, Lambda, ECS, VPC, RDS, CloudFront, IAM, etc.)Programming Strong in Node.js (backend automation & scripting), understanding of React build flowsAPI Handling JSON / RESTful APIs / microservices architectureSecurity Identity management, firewall rules, SSL, OAuth, IAM, API keysSoft Skills Ownership mentality, documentation discipline, teamwork with frontend/backend teamsPreferred Qualifications• 5+ years of experience in DevOps / SRE roles.• Prior experience in digital platforms, fintech, insurance, or e-commerce.• Exposure to mobile app CI/CD and multi-environment deployments (Test / UAT / Production).• Familiarity with payment gateway integrations and compliance environments.Why Join Us• Opportunity to own the full DevOps backbone of a fast-scaling digital platform.• Work on mission-critical, high-availability infrastructure.• Be part of a lean team where your decisions shape the platform’s future.
Job Overview : We are seeking an experienced IT Support Officer that will oversee day-to-day IT operations and procurement activities. This role involves managing equipment and assets across the organization, coordinating with vendors and the finance team for quotations and LPOs, providing technical assistance to employees, and ensuring smooth onboarding and offboarding processes. The candidate will also support the Customer Experience (CX) team on customer-related technical matters. Qualifications/certifications/skillset : · Diploma or bachelor’s degree in Information Technology, Computer Science, or related field. · 2–4 years of experience in IT support or IT operations. · Familiarity with Windows and macOS environments, email systems (e.g., Microsoft 365, Google Workspace), and networking basics. · Strong organizational and multitasking skills, with attention to detail. · Excellent communication and vendor management abilities. Responsibilities and Deliverables : · Procurement & Asset Management Source quotations for IT-related purchases including laptops, monitors, keyboards, mice, printers, ink cartridges, and other peripherals. Coordinate with finance and management teams on LPOs, approvals, and tender submissions. Maintain an updated inventory of all IT equipment and ensure proper tagging and documentation. Manage the disposal or recycling of old or faulty IT assets in line with company policies. Liaise with vendors and service providers for IT procurement and maintenance contracts. · Technical Support Provide first-level IT support to employees, resolving hardware, software, and connectivity issues. Support the CX team in troubleshooting and resolving customer-related technical incidents. Ensure that all office devices (printers, projectors, routers, etc.) are functioning efficiently. Maintain system security through updates, antivirus management, and adherence to IT policies. · Onboarding and Offboarding Prepare, configure, and deploy laptops and other equipment for new employees. Set up email accounts, user profiles, and access to relevant systems and groups. Ensure proper recovery and formatting of devices during offboarding. Maintain accurate records of asset allocation and retrieval for all staff. · Administrative & Coordination Tasks Follow up with finance, vendors, and management to ensure timely delivery of procurement and maintenance requests. Document and track IT support tickets and ensure timely resolution. Support IT audits and compliance reviews when required. Preferred Skills Experience with procurement systems and tender processes. Knowledge of asset management tools and IT inventory systems. Basic understanding of cybersecurity practice. Customer support mindset with the ability to handle multiple priorities efficiently.
Pandatron is an AI agent that drives strategic AI adoption across enterprise. 95% of AI pilots fail. We help Fortune 500 clients like Panasonic, Mitsubishi, Merck, Skanska, and KPMG identify AI opportunities and accelerate AI integration. By scaling systemic coaching across entire organizations, Pandatron reduces resistance, builds change confidence, and ensures initiatives stay on time and on budget. Unlike generic AI tools, it embeds coaching seamlessly into the flow of work—transforming thousands of daily micro-conversations into actionable insights that leaders can use to align teams, mitigate risks, and maximize ROI on strategic projects. Job Overview We are seeking a Senior UX/UI Designer to design intuitive, user-centric interfaces for our AI agent. You'll create seamless experiences across web applications and API integrations, ensuring our enterprise solutions are both powerful and easy to use. Key Responsibilities Design user interfaces for web applications and chat-based coaching experiences Create wireframes, prototypes, and high-fidelity designs for enterprise software Collaborate with engineering and product teams to implement user-centered solutions Conduct user research and usability testing to inform design decisions Maintain design systems and ensure consistency across all touchpoints Support product strategy and prioritization What We Offer Competitive salary Flexible work arrangements Opportunity to work with cutting-edge AI technology Collaborative, diverse team environment Potential meaningful equity opportunity Impactful work with Fortune 500 clients Contact: Dima Syrotkin, dima@pandatron.ai
Job Summary:We are seeking a detail-oriented Software Quality Assurance Engineer to join our team. The ideal candidate will be responsible for ensuring the quality of software applications through the design and implementation of test plans, test cases, and test scripts.Job Responsibility:- Develop test plans, test cases, and test scripts based on software requirements- Execute test cases and analyze results to ensure software quality- Identify and report bugs and errors to the development team- Collaborate with software developers to enhance application performance and user experience- Stay updated on industry best practices and new testing tools
Job Summary:The Senior Finance Manager will be responsible for overseeing the financial activities of the company, including financial planning, budgeting, forecasting, and financial reporting. They will provide strategic financial insights to senior management and ensure the financial health and stability of the organization.Job Responsibility:- Develop and implement financial strategies, plans, and policies.- Prepare and manage budgets, financial reports, and financial analysis.- Ensure compliance with regulatory requirements and financial laws.- Supervise accounting staff and provide guidance on financial decisions.- Conduct financial risk assessments and propose risk management strategies.- Collaborate with other departments to support overall business objectives.- Present financial reports and analysis to senior management and stakeholders.- Participate in financial audits and ensure accurate and timely completion.Candidate Requirements:- Bachelor’s or Master’s degree in Finance, Accounting, or related field.- Proven experience in financial management, with at least 5 years in a managerial role.- Strong knowledge of financial regulations and accounting principles.- Excellent analytical and problem-solving skills.- Advanced financial modeling and forecasting skills.- Ability to communicate financial information effectively to non-financial stakeholders.- Proficiency in financial software and MS Excel.- Professional certification such as ACCA, ACA IFRS or equivalent is a plus.
Job Summary:As a Senior Human Resources Specialist, you will be responsible for overseeing and implementing various HR programs and initiatives within the organization. You will play a key role in recruitment, employee relations, performance management, training and development, and ensuring compliance with HR policies and procedures.Job Responsibility:- Lead the recruitment process by sourcing candidates, conducting interviews, and making hiring decisions.- Handle employee relations by addressing concerns, resolving conflicts, and promoting a positive work environment.- Manage performance appraisal processes and provide guidance on performance improvement plans.- Develop and implement training programs to enhance employees' skills and knowledge.- Ensure compliance with labor laws and company policies in all HR practices.- Analyze HR metrics and prepare reports on HR-related activities for management.Candidate Requirements:- Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree is a plus.- Proven experience as an HR Specialist or similar role, with a focus on recruitment and employee relations.- In-depth knowledge of HR best practices and labor laws.- Strong communication and interpersonal skills.- Ability to handle confidential information with professionalism and discretion.- Certification in HR CIPD